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Jackson Houser's avatar

Education is not a manufacturing or retail business, but some of the actions mentioned—use of appropriate performance metrics by numerate managers; reducing administrative excess; and personal interaction between management, staff, and customers—can sound like the use of sound business practices, if one is searching for an analogy to offer a skeptical funding provider (“investor”; “legislator”). The thing I hope to hear more about is how the effective principals dealt with what we grew up hearing called peer pressure: the ridicule, ostracism, and violence imposed on those who responded to the school’s incentives and sought to excel academically and behaviorally. Of course this was a guest post, so that discussion might have to take place elsewhere, but it would still be enlightening, I think, to learn more, somewhere. Thank you both for the post.

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Mimi Z's avatar

Great post. I substitute taught for a couple years trying to get a full time job 40 years ago. I knew I was going to have a good day when I met the Principal in the hall first thing in the morning. I always thought that if we took half the admin staff and put them in the classroom, there would be smaller class sizes and that would make it easier to manage the class and reach each student individually more often. Thanks for writing this article.

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